CQI Director

Here’s a great opportunity for a management professional to join a growing human services agency in Bucks County.

MSW or equivalent with 3+ years of experience in Planning, Evaluation, Outcomes Reporting, Risk Management, Staff Development plus Strong Communication, Computer, Data Management Skills Required.  

Knowledge of COA, MH licensure, and D&A licensure requirements preferred.  EOE.  Contact: ajtucker@fsabc.org 

QI Specialist Position

PRIMARY FUNCTION: Conducts internal evaluations of services through data collection and chart review to insure quality of services delivered to children in Child Welfare/Juvenile Justice Programs. Assist program staff in the development, implementation and monitoring of corrective action plans. Maintains up-to-date knowledge of regulations, MCO policies, and accreditation standards. Assist in the updating of policies and procedures and trains staff on accreditation and regulatory standards.

IMMEDIATE SUPERVISOR: Director of Quality Assessment & Improvement, CWD/JJ Division

CONTACTS: Elwyn personnel, children/adolescents, parents, funding and regulatory agency personnel and visitors.

EDUCATION: Bachelors Degree in Social Work/Human Services or Quality/Organizational Management. Masters Degree preferred. 

EXPERIENCE: Work experience to include a minimum of three years in child welfare, mental health or human service areas. Must have knowledge of quality management principles related to the human service field. Clinical background with children and families and knowledge of national accreditation standards (e.g. JCAHO, CARF, COA) a plus.

Please submit resume along with salary requirements to Terri Townsend, 111 Elwyn Road, Elwyn, PA 19063.

terry_townsend@elwyn.org 

Performance Improvement Coordinator

A Bachelor's degree in a human service or business related field is required. A Master's degree is preferred. Expertise in spreadsheet and/or data base software applications required. One year experience in performance improvement and/or quality assurance preferred.

Resumes to:
G. Osei
Bethanna
1030 Second Street Pike,
Southampton,PA 18966

Fax:215 355 8847
E-mail: gosei@bethanna.org  

Corporate Clinical Quality Improvement Coordinator-Villanova, PA
Salary 50k and up

A highly respected $380m national behavioral health provider of care to children, adults and families with special needs has an exceptional opportunity for a Corporate Clinical Quality Improvement Coordinator. You will serve as a key member of the corporate clinical leadership team and will report to the Corporate QI Director. You will assist in providing leadership and direction towards the growth of the organization’s national clinical quality improvement program in a multi-site, multi-state environment. This is a wonderful career opportunity and gives a talented professional a unique opportunity to “really make a difference” in people’s lives with a national leader in their field.

As Coordinator, you will influence corporate-wide clinical performance through the design and implementation of quality management systems that support and promote Devereux’s Clinical Standards and Philosophy of Care. As a team player and someone who enjoys “rolling up your sleeves,” you will teach, train, mentor and coach in support of Devereux’s commitment to evidence based practices in behavioral health services and supports. Another of your key roles will be as a consultant to the quality management committees of individual facilities and departments as they work to improve their quality of services and supports. Your strong people skills will gain you the respect you need to help every manager, staff member and volunteer make clinical quality improvement a way of working – all day, every day! You will work closely with corporate leadership to further the overall quality of care across the country and become a national model of excellence.

“Ideal” candidates will be grounded in behavioral healthcare service delivery, have experience organizing and implementing clinical performance improvement initiatives, have experience in providing educational programs to staff, have experience in working with accrediting organizations in a health care environment and demonstrate the skills to serve as an internal consultant to diverse programs and locations..

Qualifications include: Masters Degree in healthcare or related field (preferably behavioral health), 3 -5 years clinical and quality management experience in a healthcare setting, experience with accreditation processes and regulatory requirements, and the principles/practices of QI/QM. Experience in a multi-facility organization is preferable.

Please contact:

Laura Wright
Project Coordinator
The Meyers Group
12200 Tech Road, Suite 335
Silver Spring, MD 20904
301-625-5600 ext 103
301-625-0138 (FAX)
Ldw@mr-themeyersgroup.com 
www.mr-themeyersgroup.com 

Job_Description:

Graham Windham, the nation’s oldest non-sectarian child care agency serving NY’s children and families, is seeking an experienced quality assurance professional for our Manhattan office. Candidate will coordinate and oversee QI-related activities to ensure that accreditation and funding standards are met. Track and report program outcomes and compliance. Computer experience a must. Knowledge of ACS regulations, COA standards, and prior welfare experience required. Master’s degree preferred.

Graham Windham is committed to rewarding performance excellence with highly competitive compensation, generous benefits and a merit-based evaluation and reward system. Graham Windham encourages a diverse workforce.
 

Description:

An exciting position in Evaluation and Technology has come open. The Manager of Research and Evaluation will be responsible for strategizing long-term research needs for the agency. This person will research national, state, and local trends pertaining to funding in the area of direct social services for at-risk, homeless, and runaway youth. With other members of the management team, synthesize and integrate data collection into documents for publication in journals within our field. Masters in Social Work or Psychology, work with adolescent population preferred. Two (2) years clinical experience strongly preferred. Stellar research skills are essential. Competitive salary and generous benefit package.

Reporting to the Executive Director, the Deputy Executive Director of Administration will manage the Information Technology, Human Resources and Finance Departments. The Deputy Executive Director of Administration will be responsible for information technology, human resources, accounting systems, purchasing programs, budgetary and fiscal procedures used by Casey Family Services, and ongoing collaboration and coordination with the Foundation's Fiscal, Information Technology and Human Resources Departments.

As a member of the executive management team that includes the Executive Director and the Deputy Executive Directors of Planning & Policy and Field Operations, the Deputy Executive Director of Administration will be a key player in creating an efficient and effective organization including exploring ways of streamlining and integrating operations with the Agency.

DUTIES AND RESPONSIBILITIES

1. Manages the development and maintenance of Information Technology, Human Resources, Administrative and Finance systems that will support agency objectives. Sets high technical procedural standards for all systems.

2. In concert with the Executive Director, Deputy Executive Directors and Agency's management team, contribute to strategic planning and developing and reviewing policies, systems, processes and establishing and communicating budgetary and fiscal standards.

3. Promotes coordination and collaboration among Division staff.

4. Plans for and oversees annual budget development process. Provides budget analysis and reports to the Executive Director.

5. Develops and reviews all administrative practices including benefits administration.

6. Responsible for contract negotiation and administration including health care and related contracts and overseeing the negotiation of facilities and equipment purchases, leases, and contracts.

7. Oversees benefit administration and creates opportunities for staff to achieve agency objectives by enhancing staff development, training and evaluation procedures. Acts as a liaison to resolve problems, questions and personnel disputes.

8. Hires and supervises Management staff in consultation with the Executive Director, in conformity with agency Human Resources Policy and ensures that the highest quality staff are attracted and selected.

CANDIDATE PROFILE

The Deputy Executive Director of Administration will be a collaborative leader who is analytical and comfortable with numbers and brings a strong background in finance and organizational development. The successful candidate will apply these skills to facilitate the further development of a cohesive multi-site operation that supports staff in providing the highest quality service to the diverse children and families of Casey Family Services.

In providing oversight of the organization's infrastructure operations, information technology, human resources and finance, the Deputy Executive Director of Administration will strike a fine balance between managing these departments while allowing the Executive Director and the department heads direct access to one another when desired. There is a need to move to more efficient operations including enhancing information technology in a manner that will allow staff to do more work on-line. Upgraded technologies are also required to better support the finance department. Additionally the implementation of a competitive benefits package is necessary. Staff training and development is critical to ensure that Casey Family Services continues to be a leader in the child welfare arena and to create opportunities for succession planning.

As a member of the executive committee, comprised of the Executive Director and Deputy Executive Directors, the new Deputy Executive Director of Administration will be involved in overall agency oversight and as such will contribute to creating a more disciplined approach to the organization's growth and development. This will include critically examining operations with regard to the deployment of human and financial resources including the number and nature of meetings.

In concert with field staff, the Deputy Executive Director of Administration will guide efforts to improve information flow and quality standards between divisions and headquarters including more effective utilization of information technology.

While it is anticipated that the rapid growth of the past ten years will diminish, there will be new staff additions in the years to come. The Deputy Executive Director of Administration will be responsible for managing additional growth including overseeing all real estate and equipment activities and transactions. At this time, the headquarters in Shelton, CT, will be relocating to New Haven. As growth occurs, other divisions will be in need of new space as well. Managing these relocation efforts will be the responsibility of the successful candidate.

We seek a person whose personal demeanor evokes a high level of trust, confidence, loyalty and intelligence. The qualified candidate will have significant experience managing large complex, integrated social service systems, preferably with experience in oversight of child welfare service delivery organizations. Additionally the new Deputy Executive Director of Administration will have a master of business degree or related field with an emphasis on administration and will have significant experience in the management of budget, finance, human resources and/or information technology. The ideal candidate will have a working knowledge of each of these areas. This person will be able to travel and will be flexible in work schedule.

REPORTS TO: President, Lutheran Services in America
UNIT: Division for Church in Society

POSITION SUMMARY:

This position is accountable for the effective and efficient functioning of LSA in the areas of accounting, finance, human resources and information technology. In addition to assuring the smooth internal functioning of LSA, this position develops and implements information and resource brokering services, and explores and implements projects that leverage the size of the system to benefit LSA and its members.

Ninety percent (90%) of this position's time is seconded (loaned) to LSA from the ELCA Division for Church in Society and therefore accountable to the LSA President; ten percent (10%) of this position's time is accountable to the DCS Director for Social Ministry Organizations.

PRINCIPAL ACCOUNTABILITIES:

1. Oversees LSA's accounting, finance and human resource systems; acts as liaison to those providing the direct services; ensures compliance with applicable laws and regulations; coordinates the preparation of budgets, reports, fiscal and staffing plans and projections to assure LSA's fiscal strength and to provide information to support the work of LSA.

2. Oversees LSA's information system and technology functions: acts as liaison to those providing the direct services; coordinates information system planning and development to leverage technology to support the achievement of LSA's goals.

3. Integrates the information collection, analysis and dissemination efforts of LSA with achievement of its goals; identifies funding and develops related products to serve LSA's members; develops and oversees an internal quality assurance program for LSA.

4. Develops, implements and markets a brokering system for member organizations through consultants, resources and discovery and dissemination of information; coordinates these activities with those of OASIS.

5. Explores and, in consultation with the LSA president, implements opportunities for LSA's members to become more effective and to achieve efficiencies through their combined or coordinated efforts.

6. Convenes and facilitates gatherings of LSA members for short-term projects.

7. Serves the overall good of LSA by: inviting LSA staff and members into his/her work; supporting the work of others; flexible hands-on involvement in a wide range of projects; involvement in new project identification and development, and engaging in LSA advancement through all activities.

8. Supports the work of the Division for Church in Society and churchwide organization by meeting work deadlines and procedures required for effective and efficient operations, by timely response to stakeholders, and by preparation for and participation in unit staff meetings. Engages in Social Ministry Partnership Reviews and other duties as assigned for the ten percent ELCA/DCS time.

SPECIFICATIONS:

Minimum of Master's Degree or equivalent experience in the areas of organizational development, administration, or human services, plus a minimum of seven years of experience in related fields.

Ability to flourish in a system that deals with multiple and varying connections with large numbers of individuals and resources.

Demonstrated ability and experience in systems development and management, operations oversight, information technology, and finance and accounting, preferably in nonprofit organizations.

Experience with one or more service lines of member organizations.

Commitment to church-related social ministry.

Requires extensive travel.

The above statements are intended to describe the general nature and level of work related to this position. They are not intended to be considered as an exhaustive list of all responsibilities, duties and skills. For the purpose of the Americans with Disabilities Act, "Responsibilities" and "Specifications" are essential job functions.