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Outcome Indicators

These pages catalogue examples of outcome indicators/measures that are being recommended or used in many social service agencies.  Send us an email to add your outcomes to the list!  All referenced indicators have been published here with  permission of their authors or sponsors.  View our resources page for links to other outcomes related websites.

Family Focused
Child Focused
Community Focused
People with Developmental Developmental Disabilities Focused
Low Income Focused
Older Adult Focused
Other Outcomes

Family Focused

Parents provide for family members:1
a. health care
b. nutritious food
c. housing

Families ability to meet basic needs, including:1
a. an ability to afford a variety of foods.
b. having enough appliances, utensils to prepare food in a variety of ways.
c. housing of choice.
d. spending less than 20% of income on shelter.
e. feeling safe and secure in home and neighborhood.
f. having mutually agreed-upon rules and expectations
g. having sufficient money to allow for spending choices.
h. ability to pay bills on time and manage debt load without depriving the family.

Incidence of family violence while open for child welfare services.1

Families use of illegal drugs/substance abuse.1

Families involvement in the community.1

Families have adequate vocational skills to advance in career.1

Families are employed in business offering basic benefit package.1

Families have an established relationship with a financial institution.1

Frequency of face-to-face contact between children in out-of-home placement and their families.1

Parents' knowledge of children's physical and development needs.1

Incidence of domestic violence in families receiving child welfare services.1

Children, adults and families of all types will have strengthened family relationships and
the ability to resolve personal problems and crises such as violence, abuse and
chemical dependency.4

Children, adults and families cope with or solve personal, emotional or behavioral
problems.4

* Parents of at-risk children improve their parenting skills and practices.4

* Families manage household budgets and finances effectively and repay accrued debt.4

Child Focused

Child and parents have quality interactions and improved attachment.1

Children enjoy parents.1

Children are socially well adjusted.1

Children live in safe, permanent homes reflective and respectful of the child's cultural, ethnic, racial, and kinship identity.1

Percentage of children whose physical and mental health is maintained or improved.1

Child reaches appropriate development milestones.1

Parent's awareness of how their behavior impacts their children.1

Child's connection to family and community.1

Number of incidents of discipline problems among children receiving services and after case closure.1

Percentage of adolescent pregnancies.1

Truancy among adolescents in care.1

Quality of parent/child interaction.1

Number of placements per child1

Child's sense of safety and security1

Incidence of preventable serious injuries or fatalities resulting from CA/N

Adjudicated delinquency rates for youth receiving child welfare services1

Percentage of adjudicated youth open for child welfare services that successfully complete probation1

Percentage of youth open for child welfare services with parole or probation revocation1

Percentage of youth returning to community from youth centers who re-offend within 6 and 12 months of release1

Percentage of youth:1
a. aged 18+ years who live independently.
b. who obtain full or part-time employment.
c. who attend college and/or job training.
d. who have no contact with public assistance or criminal justice within specified

Percentage of child welfare cases with a subsequent substantiated report of CA/N for any child in the home:1
a. within a given time frame following the initial substantiated report.
b. while open for child welfare services.
c. for families involved initial unsubstantiated cases of CA/N
d. within a specified period of time following case closure.

Percentage of children who remain safely in the home.1
a. while open for child welfare services.
b. within a specified timeframe following case closure

Percentage of children in out-of-home care who are placed:1
a. with family or kin providers.
b. with siblings.
c. within the community of origin.
d. within the school district of origin.
e. within the county of origin

Percentage of children placed in out-of-home care with goal of return home:1
a. who return home.
b. whose goal is changed to permanent out-of-home placement

Average length of stay for children:1
a. in nonpermanent out-of-home placement.
b. between first temporary out-of-home placement and permanent placement.
c. In out-of-home care by placement type.
d. In out-of-home care by permanency goal

School performance for children:1
a. receiving child welfare services.
b. within a specified period following care closure.

Children and adults understand and choose healthy lifestyle practices.4
Pregnant women utilize prenatal care.4


Children and youth will develop the skills, self-esteem and resilience needed to become
healthy adults and productive citizens.4

Children/youth and their parents or other caring adults have stable, supportive
relationships.4

Young children are socially, cognitively and physically ready for school.4

Children and youth improve their school performance.4

Children and youth can solve their own problems non-violently and make good
decisions.4

Community Focused

Community risk factors contributing to child maltreatment (e.g., economic stress, dissolved families, violence).1

Communities are prepared to meet emergencies.4

The community increases its awareness of how to prevent violence of all types.4

Specific target groups, as well as the general population, will have improved physical
health and adequate access to healthcare and emergency services.4

Outcomes for People with Developmental Disabilities

Domain: Identity3

People choose personal goals.
People choose where and with whom they live.
People choose where they work.
People have intimate relationships.
People are satisfied with services.
People are satisfied with their personal life situations.

Domain: Autonomy3

People choose their daily routine.
People have time, space, and opportunity for privacy.
People decide when to share personal information.
People use their environments.

Domain: Affiliation3

People live in integrated environments.
People participate in the life of the community.
People interact with other members of the community
People perform different social roles.
People have friends.
People are respected.

Domain: Attainment3

People choose services.
People realize personal goals.

Domain: Safeguards3

People are connected to natural support networks.
People are safe

Domain: Rights3

People exercise rights
People are treated fairly

Domain: Health3

People have the best possible health

Domain: Wellness3

People are free from abuse and neglect
People experience continuity and security

Low Income Focused

Low income individuals and households have their basic needs met.4

Low income individuals and families reduce their dependence on emergency services and increase their economic self-sufficiency through non-public assistance sources.4

Low income individuals and families and individuals will have basic literacy skills.4

Older Adult Focused

Older adults and persons with disabling conditions will experience enhanced
independent living.4

Individuals are able to remain in their own homes and delay institutionalization.4

The elderly and persons with disabilities have positive social relationships and
enhanced living conditions.4

Informal caregivers increase their skills and support network.4

Individuals, families and healthcare providers have increased knowledge and
understanding of the nature of chronic diseases and how to prevent and/or cope with
them.4

 

Other Outcomes

Unemployed individuals get and keep jobs by overcoming barriers to employment such as inadequate education, insufficient job training or lack of access to affordable child care.4

Employed individuals needing basic skills education will receive it, thereby becoming
better employees with greater opportunity for career advancement.4

Children and adults understand and choose healthy lifestyle practices.4
Pregnant women utilize prenatal care.4

Abusers end their abusive behavior.4

All individuals have secure, supportive shelter and protection from unsafe conditions or
abuse.4

References

1. American Humane Association and the National Association of Public Child Welfare Administrators an affiliate of the American Public Welfare Association, from the 8th Annual Roundtable on Outcomes in Child Welfare Services conference participant notebook. (approved 5/22/00)

2. Lutheran Children and Family Service of Eastern PA

3. The National Center on Outcomes Research under a Cooperative Agreement in cooperation between The Administration on Developmental Disabilities-United States Department of Health and Human Services and The Council on Quality and Leadership in Supports for People with Disabilities. (approved 5/25/00)

4. United Way of St. Croix County (approved 6/5/00)

All material published here is copyrighted and has been approved for republishing on this site only.  Please contact the individual organizations for permission to use, print or redistribute their outcome indicators or measures.
© 2000

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